Do not post personal information such as emails or physical addresses, phone numbers, order numbers, etc.We want good and bad feedback and will not defend ourselves by means of censorship. In practice, we'll try to enforce some simple guidelines below. We do this in line with applicable laws including for tax and accounting and fraud prevention purposes.įirst, the usual disclaimer – we're not responsible for the content of any user-submitted post in our community. Note: Please be advised that Woot! and Amazon are legally required to retain some types of data, such as order history. If you need support for a Woot! warranty, reach out to Customer Service for assistance. Within the following, 30 business days your forum posts will be anonymized and personal information you have provided will be deleted. If you no longer want to receive push notifications, you must turn them off in the Woot! app or delete the Woot! app. You will no longer receive Woot! daily digest or marketing emails. Unused coupons will no longer be available to use. You will no longer be able to access your customer profile, order history, returns and refunds, or forum posts. Your Amazon account will not be affected by Woot! account closure. If you decide later that you want to shop with us again, you will need to create a new account. Once your account is closed, it is no longer accessible by you or anyone else. Once you hit that buy button, you're stuck with it. Lithium battery For returns for items containing a lithium-ion battery, please contact customer service at Bags of Crap Sorry, no returns. Please contact the warranty provider to repair or replace as needed. lawn mowers, grills) are not returnable to Woot!. Hazardous materials Hazardous materials (except any item containing a lithium battery), including flammable liquids, glass, or gases, are not returnable to Woot! and are not refundable unless the item arrived in damaged or defective condition. Food and perishables Food and perishables are not returnable to Woot!, but may be refundable or replaceable based on customer issues and availability. Heavy/bulky items For items shipped by a specialty carrier (CEVA, ABF, Pilot) there is a flat $50 return fee. In addition, some special product, order, or handling fees may still apply. Combined orders If you return product(s) that are ineligible for free returns with product(s) that are eligible for free returns, Woot! may deduct the shipping costs for the ineligible products(s) from your refund amount in accordance with our returns policy. Woot! will process your return and issue a full refund with no deduction for shipping after receiving it. Any product(s) that have been resized, damaged, or otherwise altered after delivery will not be accepted for return. To learn more about how and for what purposes Amazon uses personal information (such as Amazon Store order history), please visit our Privacy Notice.Yes, and here they are…keep on reading! Apparel and shoes If you are not satisfied with your purchase or size of the item, return it in new and unworn condition in the original packaging for a full refund. You can change your choices at any time by visiting Cookie Preferences, as described in the Cookie Notice. Click ‘Customise Cookies’ to decline these cookies, make more detailed choices, or learn more. Third parties use cookies for their purposes of displaying and measuring personalised ads, generating audience insights, and developing and improving products. This includes using first- and third-party cookies, which store or access standard device information such as a unique identifier. If you agree, we’ll also use cookies to complement your shopping experience across the Amazon stores as described in our Cookie Notice. We also use these cookies to understand how customers use our services (for example, by measuring site visits) so we can make improvements. We use cookies and similar tools that are necessary to enable you to make purchases, to enhance your shopping experiences and to provide our services, as detailed in our Cookie Notice.
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